Frequently Asked Questions
yes we do! please contact us directly at firstname.lastname@example.org
if your discount code is not working please email us directly at email@example.com
shipping + returns
All items are processed within 1-3 business days from the date of your purchase.
Shipping times are between 1-5 days in Canada and between 3-7 days in the U.S.
shipping fees will be calculated at checkout. They are based on the size of your order and your location.
in order to receive a refund or exchange please return your candle to us unused and in original condition within 30 days of purchase.
once we receive and inspect the candle, we will issue a store credit to www.ariahomedecor.com.
please note that store credit does not include refunding the shipping fee that was paid.
the customer is responsible for paying for the return shipping fee for any item that they want refunded.
please email us: firstname.lastname@example.org to start your refund.
if your purchase is damaged during the shipping process we will refund or replace the item. please provide us with photographic proof of the damage along with your receipt to email@example.com within 48 hours of arrival.